Privacy Policy

Last Updated: 11/26/2023

This Privacy Policy (“Policy”) applies to the website and services provided by Solar Link LLC (“Solar Link,” “we,” “us,” or “our”) and governs the collection, use, and disclosure of personal information from users. By using our website at [solarlinkpro.com] (the “Website”), you agree to the terms outlined in this Policy.

1. Information We Collect

We collect various types of personal information, including but not limited to:

Contact information (e.g., name, email address, phone number).
Payment information for purchases made through the Website.
Usage data and analytics information.
Information provided through user interactions with our services.

2. How We Collect Information

We collect personal information through various methods, including:

Information provided by users directly through forms on the Website.
Automated technologies such as cookies, Facebook pixels, Google Analytics, and similar tracking technologies.
Third-party service providers.

3. Use of Personal Information

We use personal information for the following purposes:

To provide and improve our services.
To process transactions and fulfill orders.
To communicate with users.
For analytics and to enhance user experience.
For retargeting ads and email marketing.

At Solar Link LLC (“Solar Link,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This includes a steadfast commitment to the non-sharing of mobile numbers provided to us. We respect your trust and want to assure you that your mobile number will not be shared with third parties without your explicit consent.

Our Commitment:

Non-Sharing Principle: Solar Link does not share, sell, or disclose your mobile number to third parties without your prior consent, except as required by law or in accordance with this Privacy Policy.

Purpose of Mobile Numbers: We collect mobile numbers for specific purposes, such as communication regarding your transactions, account information, or other essential updates related to our services.

Opt-In Consent: If there is a need to share your mobile number for any additional purposes beyond those outlined in this Privacy Policy, we will seek your explicit opt-in consent before doing so.

No Third-Party Marketing: We do not engage in the sharing of mobile numbers for third-party marketing purposes without your express permission.

Security Measures: We employ robust security measures to safeguard your mobile number and other personal information from unauthorized access, disclosure, alteration, and destruction.

By providing your mobile number to Solar Link, you can trust that we will handle it with the utmost care and in compliance with applicable privacy laws and regulations.

Message and Data Rates May Apply Disclosure

By providing your mobile number or engaging in mobile communication with Solar Link LLC (“Solar Link,” “we,” “us,” or “our”), you acknowledge and agree that message and data rates may apply to any text messages, SMS, or other mobile communications sent or received by Solar Link. These charges are imposed by your mobile service provider and are your responsibility.

Please note that message frequency may vary depending on the nature of our communications. If you have any questions about the charges associated with our mobile communications or if you wish to opt-out of receiving such communications, you can contact us at [contact@solarlinkpro.com].

5. Tracking Technologies

We utilize tracking technologies, including but not limited to:

Facebook Pixels: We use Facebook pixels to track user interactions on our Website for the purpose of targeted advertising on Facebook.
Google Analytics: We use Google Analytics to analyze user behavior and improve our services.
Ad-Based Tracking: We engage in ad-based tracking for retargeting ads and email marketing to provide users with relevant and personalized content.

6. Use of Contact Information

By providing your contact information, you consent to Solar Link using this information for the following purposes:

To communicate with you regarding our products, services, and transactions.
To send you marketing communications, including promotional offers and newsletters.
To contact you via email, text message, SMS, or phone.

7. Permission to Contact

We seek your explicit consent to contact you via email, text message, SMS, or phone. You may opt-out of receiving marketing communications at any time by using the opt-out mechanisms provided in our communications or by contacting us at [contact@solarlinkpro.com].

8. Security Measures

We implement the following security measures to protect personal information:

Encryption: We use encryption technologies to secure data in transit and at rest.
Firewalls: We deploy firewalls to monitor and control network traffic.
Access Controls: We implement strict access controls and multi-factor authentication.
Regular Security Audits: We conduct regular security audits and assessments.
Data Backups: We regularly back up critical data for recovery in case of incidents.

9. Access Controls

Users have the right to opt-out of certain data processing activities, access, correct, and delete their personal information. Users can exercise these rights by contacting us at [contact@solarlinkpro.com].

10. California Consumer Privacy Act (CCPA) Compliance

Under the CCPA, California residents have the following rights:

The right to know what personal information is collected and how it is used.
The right to request deletion of personal information.
The right to opt-out of the sale of personal information (which we do not engage in).
The right to non-discrimination for exercising CCPA rights.

11. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Users will be notified of any material changes, and the updated policy will be posted on the Website.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [contact@solarlinkpro.com].

13. CCPA Designated Request Address

California residents may submit CCPA-related requests by emailing us at [CCPArequests@solarlinkpro.com].